Policies and Procedures

The Office of the Bursar is responsible for the collection of University financial obligations. An account that is past due is encumbered by the Office of the Bursar. The Student Loan Administration may also encumber the accounts of students or former students who have not satisfied their obligations to that department. A student whose account is encumbered will be denied certain University services (e.g., registration, transcripts). Once the past due balance is paid, or appropriate credit is applied to the bursar account, financial holds will be removed.

Your financial responsibilities as a student
Enrolling in classes in IU comes with financial responsibilities which include tuition, fees, and other related costs—all of which are part of a legally binding contract. Tuition and fees will be assessed to your bursar account, and you will receive notifications about this account through your university email account. Make sure you understand your obligations by reading the financial agreement below.

Financial agreement
By enrolling in classes at Indiana University, you are entering into a legally binding contract in which you acknowledge and agree to pay all tuition and fees assessed to your bursar account.  This includes accepting responsibility for any additional costs related to your enrollment at Indiana University including, but not limited to, room and housing charges, meals, parking passes and/or fines, library fines, and any other departmental or college costs.  Tuition and Fees apply regardless of the method of instruction or length of term, even if the instruction method changes at any point of the year, and you acknowledge that such academic determinations will be made by Indiana University in its sole discretion.  Published drop/add deadlines also apply regardless of the method of instruction.

You understand that if you allow your bursar account to become delinquent, University services such as future registration will be encumbered until such time as your account is paid in full.  In addition, you understand that Indiana University may refer your past due account for collection, report your delinquency to the credit bureau system, authorize legal action against you for the collection of this debt and report the debt to the Indiana Department of Revenue Tax Interception Program.  You agree to be liable for all collection fees, plus any court and/or attorney fees resulting from the enforcement of this agreement (as allowed under Indiana Code section 21-14-2-11), necessary for the collection of any amount not paid when due.  Any collection fees stated above are in addition to the principal, fees, and interest due on the account.

You understand and agree that Indiana University uses electronic means for registration in classes, financial aid acceptance and processing, and financial transactions such as account payments and payment plan setup.  Email is an official method of communication at IU. IU will send notifications regarding your academic record, account balances, financial aid, and other information related to your status as a student at Indiana University through your official university email account.

You understand and agree that if you accrue an unpaid balance, you authorize the University and/or its agents, including attorneys and collection agencies, to contact you via cellular telephone and/or all forms of electronic technology (to include text messaging and email) to collect such outstanding debt, unless you notify the agent in writing to cease electronic/cellular communication.

You understand that neither suspension or expulsion from Indiana University ends your obligation to pay any unpaid tuition and fees assessed to your bursar account. You further understand that suspension or expulsion will result in the forfeit of paid tuition and fees for the semester in which you are suspended or expelled.

If you don’t pay your bill and we can’t agree on a payment arrangement with you, we may report your balance to the credit bureau and place it with an outside collection agency.

You could also face legal trouble, wage garnishment, or loss of income tax refunds. You could be liable for all reasonable collection costs, including agency and attorney fees associated with collection efforts.

Email is the official means of communication at IU, and students are responsible for reading the content of the email sent from the Office of the Bursar. Students and 3rd party users are sent email notifications when a new bill is generated and have access to the statements much faster than paper bills were available, providing greater time for remitting payment by the due date (whether paying electronically or by mail). All students are sent an email to their IU email address when the monthly bill is available. In addition, any authorized payer created by the student has the option of being sent these bill notifications. Failure to receive the email notification of a bill will not be accepted as a reason for missing any payment deadline.

The return by any financial institution of a dishonored payment (check or Web ACH) issued to Indiana University will result in the assessment of a $25 fee per payment request against the issuer's account (or against the account of the student on whose behalf the payment was presented). Two or more dishonored payments will result in the requirement that all future University payments be made with guaranteed funds (cashier's check, money order, or cash).

Checks or Web ACH payments used to relieve an encumbrance which are subsequently returned by the financial institution will automatically result in the requirement that all future University payments be made with guaranteed funds. In addition, the University reserves the right to cancel the student's enrollment in this situation.

The Office of the Bursar conducts all of its business directly with the student. Just as monthly charges are listed in the student's name, so are any course withdrawals that might produce a refund. Therefore, refunds are drawn in the name of the student and distributed in one of the following methods:

CREDIT CARD

If the payment was made with a credit card, the refund will be made to that credit card.

DIRECT DEPOSIT

You can have your refund deposited directly into your personal checking or savings account and greatly reduce the time it takes to receive your refund. To arrange for direct deposit, login into One® and search for Direct Deposit of Bursar Refunds then follow the instructions to enter your bank information.

CHECK REFUND

A student who does not sign up for direct deposit and is to receive a refund will be issued a check. This process takes a bit longer than direct deposit.  The refund will be sent to the address on file with the registrar.

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of education records for all students at the university. The general principle is that education records are considered confidential and may not be released to third parties (including parents) without the written consent of the student. Protected elements of the student's education record include, but are not limited to, financial data, progress in courses, class scheduling, grade information, and academic disciplinary information.

Enrolled students have the ability to authorize another person, such as a parent or guardian, to view and/or pay their bill and/or discuss the student account. Such authorization also serves as a privacy release to allow the Bursar staff to discuss details of the student account with the 3rd Party User.

Qualified individuals, their spouses, registered domestic partners, and dependent children are entitled to Tuition Benefit. Qualified individuals include full-time employees of Indiana University appointed on a full-time basis by the end of the first week of classes for the semester or first summer session. For a list of all qualifying classification, please see the plan eligibility requirements on the University Human Resources (UHRS) web site. Tuition Benefit does not apply to special fees, such as those for laboratories, applied music, student teaching, early education experience, dissertation research fee, or rental of special equipment and facilities.

Indiana University recently formalized our policy and procedures on the Senior Citizen Fee Waiver. This policy applies to all Indiana University campuses and programs.

IU Kokomo must comply with federal regulations for disbursement of Title IV financial aid (Federal Direct Loan, Pell Grant, Perkins Loan, Graduate PLUS Loan, Parent PLUS Loan, etc.). Without a signed Authorization, Title IV aid can be applied only to certain charges (tuition, mandatory fees, course-related fees, program fees, contracted housing and dining charges). With a signed Authorization, Title IV aid can be applied to all IU charges (Health Center charges, parking permits, library fines, optional fees, etc.). Even with a signed Authorization, current academic year (fall and spring terms) Title IV aid cannot pay more than $200.00 for any prior year charges. The regulation is contained in § 668.164 (d) Crediting a student's account at the institution.

TITLE IV AUTHORIZATION FORM

Read and submit this form for the most inclusive use of your Title IV federal financial aid.

The Title IV Authorization form is accessed in One Start Student Self Service by following these steps.

1. Sign into One (one.iu.edu)
2. In the search bar type in Title IV Financial Aid Authorizations
3. Choose Start
4. Select your Campus and then Grant Authorization

Students who experience specific extenuating circumstances that result in an involuntary withdrawal from some or all courses after the refund deadline may use the tuition appeal process to request an exception to the university's refund policy.

Before you file…

As the student, only you can initiate a tuition appeal. We’ll consider appeals from a parent or legal guardian only when extremely serious and documented circumstances prevent the student from filing an appeal.

Tuition and fee appeals will only be considered for courses that have been dropped. Students are not eligible to submit an appeal if they:

• Are still enrolled, attending classes, or have received a grade other than "W" in the course(s).
• Cite reasons such as inability to pay, challenges in obtaining financial aid, poor academic performance, or dissatisfaction with the quality of instruction.

Students may submit a tuition appeal within one year following the conclusion of the semester.

Reasons for Appeal and Required Documentation

Tuition appeals may be submitted for the following reasons. Approval requires the appropriate supporting documentation:

Recent Medical Condition

Submit the Bursar Medical Documentation Form completed by your doctor. No other medical records will be accepted.

Immediate Family Emergency

For the death of an immediate family member, acceptable documentation includes: an obituary listing the student as a survivor, a death certificate, or a statement from the funeral home confirmation the student as an immediate family member.

For other family emergencies, submit a letter from a social worker, doctor, nurse, or other medical professional verifying that the student was responsible for an immediate family member. Include any additional documentation that provides proof of the emergency.

Immediate family members are defined as a spouse, child, grandchild, parent, sibling, grandparent, in-law of the same degree, or step-relative of the same degree.

University Error

Provide documentation from your advisor, professor, or school confirming that incorrect information was provided, which resulted in the error.

Transfer to Another University

Submit official enrollment verification from the new university, which must:

• Be on university letterhead with the university seal.
• Include the dates and term attended.

The transfer must have occurred during the disputed term. The student's attendance record at Indiana University must show no attendance during that period.

Timeline for Appeal Decisions

Tuition appeals are generally reviewed, and a determination is made within one week. If the tuition appeal requires review by the tuition appeal committee, the committee meets once a month. Students should monitor their email for updates on the status of their appeal. Please be advised, if a tuition appeal is granted, future appeals may not be approved.

Campus Contacts

Up to the campus if they want to provide.

Submission Instructions

Complete the Tuition Appeal Form.

Lost and Found is now located with the Indiana University Police Department.

Rules Determining Resident and Nonresident Student Status for Indiana University Fee Purposes